CS2 Consulting

  • ITSC

    Job Locations US-MD-Hanover
    Posted Date 2 years ago(2/17/2017 12:57 PM)
    ID
    2017-1137
    # of Openings
    2
    Category
    Information Technology
  • Overview

    TS/SCI with FS Polygraph Required

    Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation.  Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.   

    (No DoD 8570 Certification Required for this Opening!)   

    Responsibilities

    Immediate long term position.  Monday-Friday,                   Swing shift                                (Daily hours are 3pm-11pm)
      

    Qualifications

    Must meet contract level requirements for appropriate position.  In addition, position requires a minimum of 2 years of experience with background in Microsoft Office applications to include Outlook, Word, and Excel.  Experience in ticket management system like Remedy is a plus.  Unix experience is not required, but is a plus.

    (LEVEL I and 1.5 CANDIDATES ARE ALSO WELCOME TO APPLY.)  

                                                                                                                                                                                                                                                                                                              

                                                                                                                                                                                                                                                                                    

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