CS2 Consulting

ITSC

US-MD-Hanover
8 months ago
ID
2017-1137
# of Openings
2
Category
Information Technology

Overview

TS/SCI with FS Polygraph Required

Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation.  Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.   

(No DoD 8570 Certification Required for this Opening!)   

Responsibilities

Immediate long term position.  Monday-Friday,                   Swing shift                                (Daily hours are 3pm-11pm)
  

Qualifications

Must meet contract level requirements for appropriate position.  In addition, position requires a minimum of 2 years of experience with background in Microsoft Office applications to include Outlook, Word, and Excel.  Experience in ticket management system like Remedy is a plus.  Unix experience is not required, but is a plus.

(LEVEL I and 1.5 CANDIDATES ARE ALSO WELCOME TO APPLY.)  

                                                                                                                                                                                                                                                                                                          

                                                                                                                                                                                                                                                                                

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